Please take a look through our frequently asked questions, you may find the answers you were looking for! Q. How do I get started? A. It's easy! Just fill out our online form and your personal agent will call you within 24 hours. Q. Are there any charges or hidden fees? A. Absolutely not! Our service is 100% free. Q. Will you still take my vehicle if it is damaged and not drivable? A. No problem, if it is in any way recyclable we will take it. Q. How long will I have to wait for my vehicle to be picked up? A. We will pick up your vehicle within 48 hours unless there are special conditions such as the vehicle was unaccessible, the customer requested another date, the vehicle requires special equipment to tow etc. Q. Do I need a title for you to take my vehicle? A. You do not need a title but will need to sign a release form. Q. In what areas does Car To Cash provide service? A. We provide service to all of Southern California. We will be expanding in the future. If you are a company interested in becoming an affiliate please feel free to contact us. Q. If I have several vehicles to be removed, can you still help me? A. Of course! If you need multiple vehicles picked up you may enter them into our online form individually or enter one and discuss it with your personal agent when contacted. Q. How much cash do I get for my vehicle? A. The amount we pay for each vehicle varies depending upon the year, make, model and condition it is in. Please understand we are not a used car dealer nor do we sell parts. Our company mainly recycles these vehicles, therefore we do not judge by blue book value but more often by scrap metal value. Q. How can I check on the status of my request? A. Once you submit the online form you will receive a call from your personal agent within 24 hours. You may also call us at 619-368-5348 or e-mail info@cartocash.com Q. The vehicle I have is not mine, but was abandoned on my property. Can you still remove it? A. Yes, but you must sign a release form. Q. If the vehicle is at a different location than I am, can you still remove it? A. Yes, as long as it is located within our service area and we have the necessary paperwork in hand. Q. Will I receive a receipt when you pick up my vehicle? A. Yes, you will be provided with a receipt when the vehicle is picked up. Q. Do I need to be present when the vehicle is picked up? A. Special arrangements can be made with your agent. Once we have the proper paperwork you do not need to be present. Q. Can you take my vehicle even if I have unpaid parking tickets. A. Yes, we can accept the vehicle but you will still be responsible for the tickets acquired during the time in which you owned it. Q. Can I receive a tax deduction for my vehicle? A. No, at this time we do not offer a tax deduction as we are not presently affiliated with any charities as of yet. |
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| PO box 711991 Santee, CA 92072 tel. 619-368-5348 fax. 619-328-9768 info@CarToCash.com www.CarToCash.com |
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